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for bereaved families


When a baby dies suddenly and unexpectedly, the death is a terrible shock and can be one of the most distressing events that can ever happen.  If you are reading this because you have experienced the death of a baby we offer you our deepest sympathies.

We offer confidential support to anyone affected by the sudden and unexpected death of a baby or young toddler. This is available immediately or at any later time in your lives. This support is for families, friends, carers and professionals.

We have different ways of supporting you through this difficult time; we provide a range of services and can provide details of other organisations which might be helpful.


If you would like the opportunity to talk freely, for as long as required, with a sympathetic and understanding listener please call our Helpline: 

Bereavement support
0808 802 6868

Calls to this helpline are free from landlines and mobile phones within the UK and do not appear on itemised bills

The Helpline is open:

Monday – Friday                                 10am-5pm
Weekends and public holidays         6pm–10pm 
(answered by trained befrienders, all with personal experience of bereavement)

The Helpline does not offer a formal counselling service but offers listening support through one of our trained Helpline Advisers. They can discuss additional support with our team of Befrienders. Befrienders are themselves bereaved parents, grandparents and other relatives, who offer personal support which can be arranged via the Helpline. The befriender will contact you by phone or email, though face-to-face meetings may also be possible.

Other support

We also offer other ways of getting support:

Discussion forum: a bereaved parents’ discussion forum where families can receive and offer support to each other and share knowledge and advice. 

In Memory website: Our In Memory site offers bereaved parents the chance to create an individual memorial page for their child, and other family members and friends can also add their tributes. Please visit 

Family Days: Lullaby Trust’s regional staff organise free Family Days every year across England, Wales and Northern Ireland. They are held at a place such as a theme park or country venue where you and your family can enjoy time in relaxed surroundings, and meet and talk with other families and befrienders, if you wish.

Resources: our resources include a range of booklets on bereavement support and can put you in touch with other organisations that may be of use to you.

Other useful contacts:

Sudden Unexplained Death in Childhood (SUDC)
For those whose child was over the age of one year. USA-based

Child Death Helpline
For anyone affected by the death of a child of any age from any cause. 
0800 282 986

Support after neonatal death or stillbirth. 
020 7436 5881

Winston’s Wish Helpline 
Help and advice in supporting a bereaved child.
08452 03 04 05

Support, including after bereavement, for the family of a premature baby. 
08088 010 322

Saying Goodbye
National rememberance services
08707 449 701

North Devon Baby Loss
Support group for bereaved families 

Child Bereavement UK
CBUK supports families and educates professionals when a baby or child of any age dies or is dying, or when a child is facing bereavement
0800 02 888 40

bereavement support: 0808 802 6868
information & advice: 0808 802 6869

The Lullaby Trust

11 Belgrave Road
London SW1V 1RB

Office: 020 7802 3200
Registered Charity Number: 262191
Registered Company Number: 01000824

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